Frequently Asked Questions
Everything you need to know about shopping with ICON.
How long does shipping take?
Standard shipping typically takes 3-5 business days within the continental US. Express shipping options are available at checkout for delivery within 1-2 business days.
What is your return policy?
We offer a 30-day return window for all unworn items with original tags attached. Returns are free for domestic orders, and refunds are processed within 7-10 business days.
How do I find my correct size?
Each product page features a detailed 'Size Guide' button. We recommend measuring your favorite garment at home and comparing it to our chart for the most accurate fit.
Which payment methods do you accept?
ICON accepts all major credit cards (Visa, Mastercard, AMEX), PayPal, Apple Pay, and interest-free installment plans through Klarna and Afterpay.
Are your materials sustainably sourced?
We are committed to ethical fashion. Over 60% of our current collection is made from organic cotton or recycled polyester, and we vet all our manufacturing partners for fair labor practices.
Can I modify or cancel my order after it's placed?
Orders are processed quickly to ensure fast delivery. You can modify or cancel your order within 60 minutes of placement by contacting our support team via live chat.