Returns & Exchanges
At ICON, we want you to be completely satisfied with your purchase, which is why we offer a seamless 30-day return policy for all unworn apparel. If your new pieces don't fit perfectly or meet your expectations, our streamlined process ensures a quick exchange or full refund.
Initiate Your Return
Visit our online returns portal and enter your order number and zip code to select the items you wish to send back.
Print Your Label
Download and print the prepaid shipping label provided by the portal and securely package your items in their original ICON packaging.
Drop Off Package
Hand over your package to any authorized courier location or schedule a pickup to begin the transit process back to our warehouse.
Receive Your Refund
Once our quality control team inspects the returned items, your refund or exchange will be processed within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing